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Sungard Availability Services


NOTE: On March 31, 2014, Sungard Availability Services (Sungard AS) was split off from SunGard and became a separate, independent company. If you are looking for information on SunGard, including SunGard Financial Systems, SunGard K-12 Education and SunGard Public Sector, please visit


Customer Portal

Are you Sungard AS Customer ?

Stay connected with quick access to customer resources and account information

Account Logins :
Recovery Services Portal

Access eTesting test plans; recovery policies and procedures; facility addresses and specifications; and User Group information.

Software Portal

Access Documentation, Knowledge Base, Training, and Support for Sungard AS Software Services.


Provides secure access to your Sungard AS managed environment and the related support tools like ticketing and performance reporting.

Customers: Need Help?
If you already have a customer User ID and Password, but are having a problem accessing these applications, please contact customer support for assistance.

More Resources

Knowledge Center
Complimentary access to white papers, executive briefs, and information to improve the effectiveness of your Information Availability planning.

Channel Partner Portal

The Sungard AS Partner Portal can now be accessed at a new web address. Please update your bookmarks:


You need new credentials in order to log in. Please register for the new Partner Portal by visiting and clicking the green "Register Today" button. Once you receive your new username and password, visit and enter your credentials under "Partner Login" to access the Portal where you can register leads, download sales tools, create co-branded marketing collateral and more.

Do you want to become a Sungard AS Channel Partner?

The Sungard Availability Services' Business Partner Program, AvailabilityPLUS, gives your company access to a full suite of recovery services, managed IT services, consulting services and business continuity management software.

Learn More

Apply to become a Sungard AS Channel Partner

Sungard Availability Services